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BPO Quality Model 247analyst.com: Back Office Operations, Data Analysis Services, Kochi, India

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Quality Model

Delivery Model

Our delivery model for the entire back office operations makes sure that each and every process followed has a documented methodology. A coordinated project management system captures critical client documentation and incorporates an extensive knowledge base that assist the transition management team in understanding, duplicating and migrating mission-critical business processes.

This delivery model is unique and involves experienced managers and blends senior, junior and medium resources. Our team will consist of resources to oversee complete life cycle of the project, including QA resources to ensure the quality of the delivered results.

PEOPLE - Recruitment & Retention of the Best in the Industry

  • Recruitment
    247Analyst.com's recruitment process is stringent yet flexible enough to easily adapt to client specific skill requirements.
  • Training
    Each member at 247Analyst.com is imparted with comprehensive training which is both project specific as well as related to key soft skills like teamwork, oral and written communications, client management and willingness to learn.
  • Retention
    247Analyst.com maintains one of the lowest attrition rates in the industry. Our retention practices include consistently recognizing and rewarding team members for their performance with promotions and other attractive incentives.

PROCESS -Best Management Practices

At 247Analyst.com, we design our processes incorporating unique needs of each client. It is our commitment that right people with the right skills sets are deployed on each project.

  • Training and Regular monitoring
    Our team undergo extensive induction and continuous re-training on processes, methodologies and software tools to keep them abreast with the latest technologies and developments in the industry.

TECHNOLOGY - Best-of-Breed Technology Parent

247Analyst.com is geared to be the Global Leader in the back office operations in high value data analysis services and medical process services . To this end, we have our software consulting and development parent in Zerone Consulting.

Company Information

Zerone Consulting is a leading information technology consulting and services company. We adopt flexible global business practices that today enable companies to operate more efficiently and produce more value.

Zerone Consulting has a focused approach for creating exceptional designs and solutions. We work with companies that are leaders in their industry and have vision and commitment in using information technology to improve services to their clients. Today, Zerone Consulting is well positioned to not only provide the requested services, but also assist its clients to choose the right technologies to transform their business operations to a huge success.

Long Tem Alliances:

  • Global 500 clients
  • 95% of businesses through repeat customers
  • 40 client relationships older than 5 years

Global presence:

Headquartered in Kochi - India, Zerone's client base is spread in more than 24 countries across the globe.

Service Portfolio:

We provide solutions ranging from:

  • E-Commerce
  • E-Customer Relationship Management
  • Corporate Portals
  • Supply Chain Management
  • Multimedia Solutions
  • Mobile Applications Development
  • Application Maintenance and Re-engineering
  • Proof of Concept Development
  • Application Prototyping
  • Migration and Porting
  • Customisations
  • Product / Application Support
  • Help Desk
  • Quality Assurance and Testing
  • Consulting
  • Research and Development

Company History

Founded in 1998, Zerone has been harnessing the power of Information Technology to help its customers secure a competitive edge in their respective businesses.

© 247Analyst.com: Business Process Outsourcing (BPO) Company, Kerala, India