Why 247Analyst.com
- Focus on core competency
- Quick innovation and delivery to market
- Assured quality
- Increased customer satisfaction
- Operation control
- Access to world class talent
- Risk mitigation
- Improving productivity
- Creating business impact
- Scalability
- Novel delivery model
- Cost Saving: As we are virtual extension of clients office and
provide 24*7 support, there is a huge advantage on cost.
Destination India
The state of the art communication
infrastructure, a large English-speaking workforce, low labor costs,
appropriate time-zone difference with the West and the brand equity
built by the software services sector are compelling reasons for
choosing India as the BPO destination. Added to this are 2 million
graduates coming out from educational institutes alone each year
with a working knowledge on English. Other factors influencing the
BPO sector in India include the government support for the industry,
ever improving telecom infrastructure, adherence to leading quality
practices, lower infrastructure costs, resources with experience
of financial of the west and a strong domestic
IT services industry to support the BPO industry.
India - Center Advantage:
- India has the largest English-speaking population
after the USA
- A vast workforce of educated, English-speaking, tech-savvy
personnel - a boon for a high-growth industry faced with a shortage
of skilled workers
- Technical Support: India graduates about 100,000 engineers each
year. They can be effectively deployed in BPO centers for high-end
data analysis.
- Cost-effective manpower - In a BPO operation,
manpower typically accounts for 55 to 60 percent of the total
cost. In India, the manpower cost is approximately one-tenth of
what it is overseas.
- Time zone difference between India and USA/Europe
offers substantial cost and time savings.
- Call Center & BPO is a major thrust area for the Governments
of India.
- Connectivity advantage: Kochi, where we are has the unique connectivity
advantage of being the landing point of two major international
submarine cables linking to US, Europe and the Far East
- Kerala enjoys the highest telephone density in the country today. 100% of the 982 telephone exchanges in the State are digital.
- Cutting-Edge Infrastructure. Our infrastructure
is highly secure, reliable and scalable to handle complex processes.
- Trained, customer-centric staff. A highly skilled
and customer-centric workforce trained in analytical and "soft"
skills engender a close bond between the client and 247Analyst.com
- Flexibility. The resources both in terms of
both infrastructure and resources can be scaled up on short notice
to meet client request.
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